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Who we are
Hi-Tech Classic Deals is among the big retail stores that distribute high quality products to its customers online, provide expedited shipping services and accepts returns usually within 30 business days. It's our main goal to make our customers happy by giving them great services and ensure their safety while they shop in our store. we give you full protection and rest assure that you are in the right place for all your shopping needs. we strive to give you what you desire no matter what the cost and difficulty we encounter. We also offer FREE SHIPPING services to customers located within the U.S. 48 contiguous states. our company headquarter is located at Lincoln City, United States and our warehouses are based at New Rochelle, New York where we stock our products for either local or international shipping.
What we do
At Hi-Tech Classic Deals, we provide our customers with on demand products such as electronics, collectibles, sport equipment, Health and beauty products and many more straight from our manufacture warehouses and ship them directly within 3 to 7 business days with no delay.
Our return Policy
1.Non-Defective Goods: 30 Days
2.Defective Goods: 30 Days
3.Mis-Shipped Orders: 10 Days
4.Damage by Shipping Carrier (in transit): 48 hours upon delivery
5.Non-Defective Returns not allowed for: Sea Eagle/Poweriser/FANMATS/Steiner Sports/MLBPAA/Health Supplements/Foods/Personal Hygiene/Household Cleaners/Consumable Goods etc.
Our Mission
It is Hi-Tech Classic Deals’ Mission to provide fast, product delivery to our customers at a reasonable price. The most important thing we value is that every customer must be satisfied with our services by fulfilling their desires and making sure they feel they are in the right place for all their consumer needs.
Our Objectives
Practice disciplined growth.
Ensure that the customer’s needs are met and maintain a 90% customer retention ratio.
Provide, fast, reliable customer service.
Treat customers with the upmost respect.
Company Summary
Hi-Tech Classic Deals was formed in 2016 to offer an inexpensive consumer products to its customers as opposed to other online retail stores that charge huge prizes for their items. Using our store for all your shopping needs, you will not worry about huge shipping fees or handling fees. All of our prizes are reasonable and everyone can afford them. Our main overall goal is to provide great customer service experience by solving their problems and satisfying their needs. The company was founded by Moses Malang with a great passion for starting an online business by selling one type of product which later diversified. Initially, Moses was first interested with aviation industry which led him to start and complete his flight operation studies at Eldoret Aviation Training Institute in the year 2013. He later Joined Africa Nazarene University to start a new course study on Information Technology. Moses spent some times conducting businesses with other online market places including eBay where he sold merchandise both to local and international customers and on amazon where he published his own eBook called “Teamwork.” which discussed the various tips to work effectively as a team. The skills and experience he attained gave him not only an incredible and reasonable boost in confidence to accomplish a business venture, but also provided him with solid project management skills and experience which he later deployed with his own online company.
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